American Express India — Wrong charges to my card in Vienna Hilton Hotel (Am Stadtpark)

prashantpanday

Address:

Mumbai City, Maharashtra, 400050

Following fraudulent charges have been incurred against my platinum Am Ex card.

Card number:[protected]

Wrong charges:

At 2.10 pm IST (6th August) : Euros 420
At 2.14 pm IST (6th August) : Euros 105.5
At 7.22 pm IST (6th August) : Euros 10
At 3.10 am IST (7th August) : Euros 216.88

In addition, the following are correct charges:
At 2.12 pm IST (6th August) : Euros 350
At 8.15 pm IST (6th August) : Euros 58.4

This is urgent. I am afraid my card has been misused. The Am Ex helpline is no use at all. No one responds. They only keep transferring you from one desk to another

Prashant

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American Express India customer support has been notified about the posted complaint.