Ample Technologies — misleading diagnosis to quote a repairing cost as new device

Address:Bangalore, Karnataka

I took my macbook air to this apple authorised service centre in koramangala, bengaluru for a dimmed display issue. Display was intermittently becoming dark. I suspected it was a liquid spill problem.. Which can be fixed just by cleaning and drying it up properly. I just wanted this to be done by trained people to do the justice to the device.

I had to pay inr 1770 and sign the nonsense agreement documents as they were not accepting to just open up and see without paying that charge and kept it with them stating that my queue number will take 2 business days to just be unscrewed and the eye ball check to be done.

Trusting this so called apple authorised serbice centre i left my mac even though i knew the issue is a most simple one and was hoping to recieve a positive response.
I recieved call after 2 days stating that “most of the internal parts are damaged from liquid and would require replacement and would cost around 80000inr”.

I immediately rushed to the shop and took back my mac which was unscrewed on request to see what this people were claiming. After coming back i cleaned the liquid and blow dried it for 10 minutes and restarted only to see it is working fine.

To my utter disappoint i realise these people are just conning people under the name of authorised apple dealer and service centre.. They just take out the part and quote a ridiculous amount of money equivalent to a new device. I doubt if even have any basic sense of computer hardware in their team.
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Mostly costumer care number never connects, I have calling everyday and mailed several times, I just want to know my refund status, but no response from costumer care desk has really scared me,
If I face any problem they won’t be there in any way to help me out .i am so helpless that I have to mention my problem here .

Sushmita Tudu's reply, Aug 16, 2020
Hey Suvam! I would like to know about how u cancelled your order. I want to do the same but am unable to since there is no option of cancel in My order page as stated in the FAQ section of the site. Also, did you receive the refund yet?

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    Ample Technologies Phone
    +91 80 6771 0000
    +91 80 3089 9000
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    91/1, 6th A Main, 10th Cross, R T Nagar, Bangalore, Karnataka, India - 560032
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