Amri Hospitals — Covid test report

It's more than 24 hrs still I have not received any report of covid test done yesterday. Most surprising that nobody can give a clear idea that from where I can get the report online or by what time I can get it. I had a talk with customer care executive several times but alas all effort goes in vein.
Hospital authority should not take this issue so casually. Consumer have every right to know when they are paying for it in advance.