Amul / Gcmmf — amul tetra pack milk spoiled before expiry-complaint ref no 23904

Address:

Thane, Maharashtra, 400607

We are regular users of amul milk from last several years and had no
Issues. However for the recently purchased milk cartons (Tetra pack
Milk) with bno. Gae3474 with expiry in jun 2018 from more mega store,
Thane the milk was spoiled. We have 3 cases of milk (Each with 12
Cartons) with same batch number. We actually gave the milk to my son (6
Years old) and he started vomiting and had to rush him to doctor. When
We checked the milk, the smell was bad and also it was curdled. We
Checked with another 3 cartons and all seem to be of same results.
Given all of them are from same lot number, we discontinued usage and
Called the customer care (Complaint ref no 23904). Te readily agreed to
Replace all the stock, however we didnt get any further response.
Request you take immediate actions of this issue.
Again on 16th apr, worte an email to amul for this complaint and still there is no response. Also, the email id given [protected]@amul.com is not working. Also, no one picks the customer care number given in the website. Atached the photos. Request immediate action.