Amway — been 2 weeks and yet to receive refund

Address:IndiraNagar
Website:www.amway.in

I had ordered amways products on 13th july. I then went to the shop on 24th july in order to return all the products. I did receive a receipt and acknowledgement that my money of rs 15971 will be refunded in 1 week. It has been 2 weeks now and am yet to receive the money

They keep dodging the question and say escalation is done, wait for 1 day but nothing happens.
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    IndiraNagar
    India
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