Amway — Payment failed but amount deducted from account

This is to inform you that I have ordered two amway nutrilite fiber of Rs 1907 and paid by OR scan UPI mode but it says that my order payment is failed but the amount is debited from my SBI account.
Ordered by Nivedita Ghosh
Order number :[protected]
Order date : 18/01/2021
THis is reference (18-Jan-2021) TO TRANSFER
UPI/DR/[protected]/CCAVENUES/ICIC/[protected]@/UPI 1, 907.00 debit.
KIndly see this matter asap. Refund the amount if not accepted my order.
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This is to inform you that I have ordered three amway nutrilite products of Rs 4843 and paid by debit card payment is failed but the amount is debited from my icici account.
Ordered by Shashikala Gundlupet
Dear Customer, transaction of INR 4, 843.00 done on ICICI Bank Account XX212 on 09-Jul-21. Info: IIN*I-Debit*C. .
KIndly see this matter asap. Refund the amount if not accepted my order.

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