Address: | Mumbai City, Maharashtra, 400058 | Website: | Amway India |
I had placed an order with amway - order number[protected] which had 3 items in it... I got delivered only 2 itesm and immediately i raised it in an email to them thru the website...
After receiving no response for nearly a week, i sent another email...
I then called up customer support and they assured me that someone will get in touch with me... No action and today nearly one month down the line i am currently on line with a customer support executive sowmya who has taken down my reminder complaint ref no 35428462 and has kept me on hold for more than 20 minutes as i demaned to speak to a supervisor citing various excuses as supervisor busy, in a meeting etc etc,... As i am writing this i am still on hold for a supervisor to speak to regarding my grievance 21 minutes into the call...
Really disappointed with this shoddy customer service from one of the respected "global brands"... Was this information helpful? |