Anand Rathi — Shares misplaced - DRF 963382

To,
Anand Rathi, Mumbai
Hello Team,
My self Lalita Gupta having demat account [protected] 5437 had submitted Apcotex Industries 500 Equity shares; Folio 18943 for Demat to the Local Agent in Gondia of Anand Rathi - Mr. Abhishek Jain in around May 2021. Mr. Abhishek informed us that these will be sent to Apcotex company's registrar for Demat. After a month we were informed orally that Shares are returned due to a mismatch of signature but when the courier reached us, it incorrectly was of some other shareholder's name & not belonging to us. We handed it over to Mr. Abhishek who told us that he will coordinate with Anand Rathi's internal team & resolve the issue & get us our Apcotex industries equity shares under my name.
We have not got our shares back till date, we have spoken to Mr. Abhishek numerous times but he says he has raised a complaint but there is no revert from the company side. We then asked him the helpline number & raised complained 3-4 times on this no.[protected] & sometimes on helpline number got from Google. The response received was they will check on this issue & get back or arrange a callback but nothing ever happened & no resolution/communication has been done as of date.
Request to provide assistance & if shares are lost kindly make good the damages & reimburse the expenses incurred for loss of shares. We also expect a quick response as already more than 1 year has already passed.
It is really a difficult situation for me as I am facing mental agony due to my loss of shares & then no assistance from Anand Rathi company on this matter whom I diligently handed over my shares. At my old age of 78, it is becoming difficult for me to manage/follow up.
Attachment: DRF 963382 details
We are sending a copy to the Apcotex registrar & SEBI & next step would be to file FIR with the Police station in Anand Rathi's name.
Email sent via my Grandson CA Suprit Gupta ([protected]@gmail.com; Cell:[protected]) who will represent me.

Thanks & regards,

Lalita Gupta
S.R Traders
Opposite City Police Station,
Main Road, Gondia -441601