Ananth Gas Agencies — Poor delivery time for gas cylinders

Address:Bangalore, Karnataka

I booked on IVR for refill twice and it has got cancelled twice without any reasoning. After enquiring with the gas agency in person, they told that delivery guys came to my home and saw that no one is present and returned, hence my booking is cancelled It seems they will call / intimate anybody we have to be home at any time to recieve the booking. My complaint is : both my wife and me work for a company how can the gas company think that people will remain at home without proper intimation of when the gas will be delivered. after a booking it take more than 2 weeks to 1 month to get the cylinder delivered. What kind proffessionalism is this company mainitaining and the government wants us to give up subsidy?? Eventually I had to do IVR booking again and next day go and collect the gas cylinder myself. There has to be somekind of intimation to the customer 1 day prior as to when and what time the cylinder will be delivered. This kind of treatment to customers are unacceptable. booking details : on[protected] consumer no. cx2869472 registered with ref no 313109 - got cancelled on[protected] on[protected] consumer no. cx2869472 registered with ref no 327026 - got cancelled on[protected]
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    Bangalore
    Karnataka
    India
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