[Resolved] Andhra Bank — 1 % Service charges on Loan outstanding on request of revision for interest rates | |||
Dear Sir/Madam, I have a housing loan a/c number [protected] in Gopalapatnam, vizag branch. As per recent RBI Guidelines, i have requsted to revise existing interest rates from 9.7 to 8.75 % from prospective effect. in later communication, branch manager send communication mail regarding the collection of 1% service charges Plus service tax which is erroneous and fraud lent charges on the customers. I have been facing many issues since starting of my loan with andhra bank, because of lack o[censored]pdate with bank managers, they are imposing lot of collection charges E.g. Insurance amount of Rs.25000 without our customer acknowledgement and other monthly charges and again on conversion of existing interest loan rate to revised interest rate. Request you take this to necessary Head adn consider our sincere request to resolve this issue asap. Was this information helpful? | |||
May 1, 2017 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Mar 27, 2017 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service Verified Support Mar 30, 2017 Andhra Bank Customer Care's response Dear Customer, We are awaiting your contact details and your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service Verified Support Mar 31, 2017 Andhra Bank Customer Care's response Dear Customer, We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service | |||
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+91 40 2312 2703 [Help]
+91 40 2312 2693 [Help]
+91 22 2261 8335 [NEFT]
5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
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Every 3 months Administrative charge (Rs. 288) has been deducted no other bank does this as far I know.
Then to reduce the interest rate have to pay 18000 it seems, but no other bank takes this much.
All other banks are imposing up to 2k as processing charge, no service tax and all.
And also Andhra bank website can be improved much. It would be very beneficial if loan schedule is displayed.
Can someone explain me why we have to pay service tax 18000 to reduce the interest rate.
Thanks.
My contact number - [protected]
Email - [protected]@gmail.com / [protected]@gmail.com