[Resolved]  Andhra Bank — Account balance was deducted but no response

Address:Guntur, Andhra Pradesh, 522005

On November 12 2016 I used Andhra bank ATM card at a pos. sum of 3770 was deducted but not credited to their account. I saw their pos statement too. Then I paid in cash . It's been 1 month but my money was not credited back to my account . I tried all your customer care numbers but all r useless . Below I am sending my bank and account details plz take proper action.

Degala Naveen kumar
Ac Num : [protected]
Andhra bank
SME branch
IIFSC: ANDB0001036
Card num : [protected]
Mobile Num : [protected]
Mail I'd: [protected]@gmail.com
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Jan 14, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2016
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Dec 08, 2016
Andhra Bank Customer Care's response
Dear Customer,

With regards to your complaint, we would like to inform you that an amount of Rs 3, 770/- has been credited to the account no ending with ****3633 favouring to D Naveen Kumar on 12/11/2016

Regards,
Andhra Bank Customer Service
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