Andhra Bank — Amazon refund

Address:Kandukur village,Vemsoor mandal,Khammam district

I want to get refund from Amazon of 3701 rupees on March 4th, Amazon is saying that we have issued refund and from my side refund is cleared and they issued a transaction I’d also[protected], but money is not credited in my bank account, then I contacted bank customer care and branch and they are not giving proper reply they are saying that wait for some time we have registered your complaint
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    Andhra Bank Phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
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    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
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