Andhra Bank — amount debited inspire of declined transaction

 
2 Reviews
India
 brkg80 on Aug 5, 2019
I had made a purchase through andhra bank debit card on 3/019. The transaction was declined twice but amount got debited. I had reported about this to the branch but till now i have not received any kind of intimation or update. I tried calling customer service of andhra bank which is not working. Extremely dissatisfied with the customer service. I need the amount to be credited back to my account at the earliest with out delay

Complaint Status


[Aug 05, 2019] Andhra Bank customer support has been notified about the posted complaint.
Updated by brkg80, Aug 06, 2019
Till now I have not received any response from the bank. Kindly look into the matter. The branch manager has not responded to my email
Updated by brkg80, Aug 10, 2019
What is the status of the above complaint? Till now my amount is not credited back to my account. I have not received any response from Andhra bank.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Andhra Bank,
I have tried to withdraw amount of 10000 twice, And it was declined both the times and amount of 20000 got debited on total. After some time, I received sms saying that amount is reversed. But I have received amount of 10000 only.
TXn ID is: S[protected]

please address this issue at the earliest

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    Andhra Bank - amount debited inspire of declined transaction