[Resolved]  Andhra Bank — amount debited without using it.

Address:Hyderabad, Andhra Pradesh, 500059

Actually i have added tried to add money of 2000 rupees in my paytm account. I have tried to add with my rupay debit card i have entered all details and got otp to my number i have also entered that and the paytm has taken time but that transaction was failed i have the proofs for that order. But the miracle is if transaction of paytm cancelled the amount has not added but after some time amount has been deducted from the account how could it who will pay me i have loosen 4000 i want explain for that.
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Jun 13, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
May 11, 2018
Updated by Muddam Sai Yadav
Actually I have added tried to add money of 2000 rupees in my paytm account .I have tried to add with my rupay debit card I have entered all details and got otp to my number I have also entered that and the paytm has taken time but that transaction was failed I have the proofs for that order .but the miracle is if transaction of paytm cancelled the amount has not added but after some time amount has been deducted from the account how could it who will pay me I have loosen 4000 I want explain for that.
Verified Support
May 12, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are sorry to hear that. In order to investigate, kindly share us your contact details, account number, email id and transaction details to assist you further.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

I have dropped a Cheque in Andhra bank kavuri hills branch on 8th May 2018
Its been two days the cheque havent Cleared yet .

Normally a bank clears the cheque with in two working days but my cheque havent cleared yet

Please Suggest me regarding the problem
Andhra Bank Customer Care's response, May 17, 2018
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details, account number and branch details to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
I have added the amount of 2000 rupees in paytm but the transaction has been failed and also money has been deducted from the bank.

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