[Resolved]  Andhra Bank — Amount deducted from account but there is no slip from swipe machine

Address:500005

RS 1720/- amount deducted from my account but there is no slip from swipe machine on 19 march 2017, around 8:30pm at NOOR AL ARABI MATAAM Arabian restaurant, ERRAKUNTA, HYDERABAD.
Then next time I have done a 1400/- rs swipe it is successful at same place only after 5-10 mins
Plz take care of 1720 rs which is deducted.My account is at maheshwaram branch.
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Apr 24, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Mar 22, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details and email id to assist you further with regards to complaint raised by you. Please reply us with your contact details and email id as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Mar 23, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details and email id to assist you further with regards to complaint raised by you. Please reply us with your contact details and email id as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

I am applying for Stand up mitra loan, my application is picked by your bank(SUNDRAPRAM Branch Coimbatore), through mail i got it last week (03/03/2017) I go to our branch (13/03/2017) meet your Manager, He told Cancelled my application. on that days no information from our bank for me. please ensure that and reprocess my application.
Dear sir/madam,

I wish to send a request that

My amount 2030 was deducted two times from account [protected]

Only one time amount 2030 rupees went to recipient on swipe. But not bill was generated on swipe at one time but amount 2030 was dedicated two times from my account.

When we check recipient account, one time amount was credited but not another time.

One time amount 2030 rupees was debited from my account and not credited to recipient.

When should I get deducted amount to my account.

Transaction Id details: attached

Please help me

Sincerely
Sastry

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