[Resolved] Andhra Bank — amount deducted from account in spite of declined transaction
Chennai, Tamil Nadu, India
Brbrkg80 on Mar 5, 2018
I would like to bring to your notice that. I had made a transaction for rs 612 in grace super market amman kovil kk nagar. The transaction was declined twice, but the amount rs 1224 has been debited from my account. There is no proper response for email sent to bank as well as calls made to andhra bank kk nagar branch.
I request you to kindly take action for deduction of rs 1224 inspite of it being declined while making transaction. Kindly refund me the amount at the earliest.
I hold account in andhra bank kk nagar branch
Complaint marked as Resolved Mar 7, 2018
Money has been credited thanks
[Mar 05, 2018] Andhra Bank customer support has been notified about the posted complaint.
Verified SupportAndhra Bank Customer Care's response, Mar 06, 2018
It’s perfectly understandable that you’re very upset about what happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it or else you can share your account number, registered contact details along with the transaction details for us to assist you better.
Andhra Bank Customer Service
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