[Resolved]  Andhra Bank — andhra bank electronic visa atm card issue amount was not withdrawn from atm but sum of 3000 rupees debited from account

Address:601201

My name is ramaiya. P one of the customer in gummidipoondi andhra bank branch yesterday[protected] around 3.30 i went to nearby atm to withdrawn money after sign in into atm money didn't came out i canceled the process and return to my home after 2 hours (5.30 pm) one message arrived to my inbox that 3000 rupees is withdrawn from my account through atm. After that we tried to contact customer care office but there is no response. Without withdrew the money how could bank is deducted sum of 3000 rupees from an customer account. After canceling the process also your bank deducted the amount which was not withdrew by coustomer. Please check it once and refund the money to my account as mentioned below

Name: p. Ramaiya
Account number: [protected]
Cus id: 42375666
Ifsc: andb000221
Address for communication : billakuppam village, s. R kandigai post gummidipoondi - 601201

Email option : [protected]@gmail.com
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Jan 20, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact number to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

I have added from paytm wallet but it didnt added while it is already deducted from my account

Andhra Bank Customer Care's response, Dec 10, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

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