[Resolved]  Andhra Bank — atm fraud

Address:New Delhi, Delhi, 110059

I have a account in andhra bank vikas puri branch my account number is [protected] with name of nikita sharma. I received a message from my bank on my mobile number [protected] that i checked my account balance and withdraw rs. 10, 000/- at 2:24 pm 3-sept 2018 and rs. 7, 800/- at 2:25 pm 3-sept 2018 but at that time i was in my office (Westend mall). Then after that i called to customer care department she told that the location was dwarka sector-3 which is i was not aware about, she told me to block my debit card. I blocked my debit card and went to the vikas puri branch, but bank manager said its not their problem please contact near by police station.
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Oct 23, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2018
Andhra Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

Regards,
Andhra Bank Customer Service
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