[Resolved]  Andhra Bank — claim not passing

I have arogyadaan insurance policy for my father and i for which i have to deal with good health tpa. I have extremely bad experience working with them. My claim # 193978 is still pending and they are asking the same documents again and again even after submitting them 3 months back.

They say they are sending the documents but i have never received any document from them till date. It looks like harassing customers to delay or getting rid of payable claim amount is their preferred way.
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Aug 5, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please share your contact number, account number along with your insurance details to assist you further.

Regards,
Andhra Bank Customer Service
Verified Support
Jun 29, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting for your contact details and account number along with insurance details to assist you further with regards to complaint raised by you.

Regards,
Andhra Bank Customer Service
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