[Resolved]  Andhra Bank — Debit card transaction problem

Address:	500015
Website:	Andrea bank

Dear sir/madam,

With reference to the debit card ([protected]) swiping transactions against my s/b account no: [protected], we are facing below said problems from november 2016 onward and it was not resolved by your customer care dept. And branch itself till now.
In addition to earlier issue again yesterday (27.04.2017) same type of problem is occurred. The transaction wise problems mentioned as under and attached here with scan copies of related documents and pdf accounts statement with highlighted of transactions for your kind reference.in this regard we need your support and look into the matter & resolve the issues at the earliest.

Transaction -1 dt: 21.11.2016
This pos transaction is declined but this amount rs 850.20 is debited from my account on21.11.2016 then shop keeper confirmed that not credited their account and smutted to us their back confirmation letter the same copies personally submitted to andhrabak balanar branch after several approaches the bank people are not confirmed anything.

Than after complaint register through customer care (Complaint no: [protected]) even this complaint also not helped me. After that i was paid this amount through my hdfc credit card.

Transaction -2 dt :24.01.2017
This rs300.00 is debited as transaction charges from my account on24.01.2017
Against swiping of amount rs3583.00, this is very high and abnormal charges, the same was explained to costumer care people. Still they are not resolved.

Transaction -3 dt: 27.04.2017
This pos transaction is declined but this amount is debited from my account rs1107.90 on 27.04.2017. After that i was paid this amount through my hdfc credit card.

Waiting for your positive reply and earliest confirmation.

Thanks & regard

P. Ravikumar
[protected]