Andhra Bank — exception : [userfg0011] [100205] the active accounts linked to the user do not exist.

 
1 Review
India
 ulavanya on Jul 4, 2019
Sir/madam,
I am facing problem with internet banking since few days.
Whenever i log in to the internet banking website it shows some error like

"[userfg0011] [100205] the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."
I have tried multiple times

I have even sent a complaint mail to andhra bank customer care "[protected]@andhrabank.co.in" july1st/2nd but i didn't receive any response from them.
Requesting your support to get this problem resolved.

Complaint Status


[Jul 04, 2019] Andhra Bank customer support has been notified about the posted complaint.
Updated by ulavanya, Jul 04, 2019
Can you please send an email, so that I can reply with all sensitive information.
Updated by ulavanya, Jul 09, 2019
Screenshot of the exception :

exception : [userfg0011] [100205] the active accounts linked to the user do not exist.
Updated by ulavanya, Jul 12, 2019
Just would like to follow up on it :
Is there any update on this issue?
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    Customer satisfaction rating
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    Complaints
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    +91 40 2312 2703 [Help]
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    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
    Andhra Bank - exception : [userfg0011] [100205] the active accounts linked to the user do not exist.