Andhra Bank — exception : [userfg0011] [100205] the active accounts linked to the user do not exist.

Sir/madam,
I am facing problem with internet banking since few days.
Whenever i log in to the internet banking website it shows some error like

"[userfg0011] [100205] the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime.."
I have tried multiple times

I have even sent a complaint mail to andhra bank customer care "[protected]@andhrabank.co.in" july1st/2nd but i didn't receive any response from them.
Requesting your support to get this problem resolved.
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Andhra Bank customer support has been notified about the posted complaint.
Jul 04, 2019
Updated by ulavanya
Can you please send an email, so that I can reply with all sensitive information.
Jul 09, 2019
Updated by ulavanya
Screenshot of the exception :

Jul 12, 2019
Updated by ulavanya
Just would like to follow up on it :
Is there any update on this issue?
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