[Resolved] Andhra Bank — failed debit card transaction (pn road branch tirupur) | |
The money (Rs. 33100/ =) get blocked bcoz of failed debit card transaction since 25th dec 2018 and i lodged a written complaint on the same day with the branch manager. (Pn road branch, tiruppur) I met the manager personally at your bank and request you to re-credit the same amount. He promised that the amount will be back credited with in seven days. The failed debit card transaction causes severe financial crisis and personal problems in my family life. I cant wait any more days since in digital india resolving a failed transaction will takes maximum seven days but it is hardly going to be more than 24 days i am longing and waiting behind the banker. Remember the andhra bank has to explain why it takes a very long time to resolve a failed debit card transaction in detail since we are living in the era of digitization. Already i consulted the legal advisers regarding the same and calculating the penalty that the bank has to pay on day basis. Feel frustrated and exhausted regarding the failed debit card transaction and thus the related financial crisis. I don't have any tolerance in this regard. Was this information helpful? | |
Feb 17, 2019 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Jan 16, 2019 Andhra Bank Customer Care's response Dear Customer, We are very sorry for your experience. Kindly DM us your account number, transaction details and contact number on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw and we'll connect with you in this regard. Regards, Andhra Bank Customer Service | |
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+91 40 2312 2703 [Help]
+91 40 2312 2693 [Help]
+91 22 2261 8335 [NEFT]
5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
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Please help by unblocking my atm debit card as it was recently blocked 2 days back my kid while playing with phone has forwarded debit message wrongly without knowing from here onwards i will take care and will not create any problem.
So kindly help me in this regard, expecting a earlier reply to the same
Thanks in advance