[Resolved] Andhra Bank — Getting account transaction sms of others accounts

kdeepti

from Hyderabad, Telangana

Address:	533103
Website:	AndhraBank.in

Sir, I am getting sms alerts from andhra bank of 4 accounts. I went to my hometown branch. Manager says as the whole acc ni will not be displayed in sms, it's not feasible to deactivate the alerts. It's causing me inconvenience. Iam frustrated for the last 8 months and discontinued my savings account also. Still I am getting sms alerts if others accounts. Please improve the service of AndhraBank. Very poor service.

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Apr 27, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Mar 17, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

Verified Support

Mar 22, 2017

Andhra Bank Customer Care's response Dear Customer,

We are still awaiting your contact details to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service