[Resolved]  Andhra Bank — I'm complaining about refund process in amazon

Address:Visakhapatnam, Andhra Pradesh

Dear sir,
Actually I want to receive amount from Amazon in 29th January.
But still today I did not receive in my beneficiary account.
Amazon initiated amount on 21 Jan
Process on 29 Jan
Amount RS 399
Payment mode :NEFT
Reference number :[protected]
So, plz concern my issue soon. Above details are clear from my side.so kindly resolve my issue.
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Mar 12, 2019
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2019
Andhra Bank Customer Care's response
Dear Customer,

We are very sorry for your experience. Kindly DM us your account number and contact details on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw and we'll connect with you to understand this better.

Regards,
Andhra Bank Customer Service
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