[Resolved] Andhra Bank — imps transaction in suspect state. beneficiary did not receive funds but money deducted from my account | |
Hi, I have initiated an imps transaction on 25/05/2018 for amount rs. 8200. Transaction reference id: 22141181 Amount is deducted from my account. The payee did not receive the funds even till today. I was expecting instant money transfer but it is frustrating to see the transaction stuck in 'suspect' state for the past 3 days with recipient not receiving the funds. This clearly defeats the purpose of imps. Account number: [protected] Name : lekkala venkata satya sunitha devi Kindly look into the issue and provide the refund immediately. Thanks, Sunitha Was this information helpful? | |
Jul 12, 2018 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support May 28, 2018 Andhra Bank Customer Care's response Dear Customer, We are sorry for your experience and would like to connect with you in this regard. We have escalated your concern to the team, kindly allow us some time to get back to you. Regards, Andhra Bank Customer Service Verified Support Jun 08, 2018 Andhra Bank Customer Care's response Dear Customer, We would like to inform you that, the amount has been refunded to your account on 29.05.2018. Regards, Andhra Bank Customer Service | |
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