[Resolved]  Andhra Bank — internet banking not working

Address:201301
Website:www.andhrabank.in/netbanking/index-retail.html

I am unable to use my internet banking facility of andhra bank as after login it says that the client id doesn't not exist. I am unable to even check my balance and make any payment:

Below is the message that is displayed after i log in:

"the active accounts linked to the user do not exist. Only limited features can be used. Please try after sometime."

I have submitted the complaint to andhra bank but issue is still unresolved.
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Jan 13, 2019
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are very sorry for your experience and that's certainly not how we want you to feel. Kindly share your account number and your contact number with us and we'll connect with you to understand this better.

Regards,
Andhra Bank Customer Service
Dec 14, 2018
Updated by deepak_upreti
Customer id:51153392 and phone number is :[protected]. Please call me or share your email id so that i can share my bank account number with you.
Dec 15, 2018
Updated by deepak_upreti
is there any update ?
Dec 24, 2018
Updated by deepak_upreti
please update me on my request
Jan 13, 2019
Updated by deepak_upreti
please share any update on my request
Complaint comments 

Comments

Hi.
Can I change my magnetic strip ATM card to chip atm card at any branch or should I visit my home branch because I stay far from my home branch..
Thanks
deepak_upreti's [Complaint's author] reply, Jan 19, 2019
hey these guys just give one comment and then they never rpely back. my complaint is unresolved since long and ono one replies to the comment

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