[Resolved]  Andhra Bank — it was suppose to be close account june 2019, still showing balance rs:3, 39, 207/- (three lac thirty nine thousand and two hundred seven).

Address:Kurnool, Andhra Pradesh, 518501

Dear sir,

Thank you very much your prompt action.
I am surprising to see your you interest rate was increased from 8.25% to 11.75% without intimation you are charging higher interest. You are suppose to unto date intimation. I didn't got even single intimation till now about interest rates increased 8.25 to 11.75%. No bank is charging this much of interest on house loan. Our noonpalli banch manager was made round figure my emi from rs 5825/- to 6000/-. I am paying ever month 6000 (Six thousand only) continuously, which was deducting my saving account as per my instruction every month 5th date withoutfail.

As per your mail 180 month means, it was suppose to be close account june 2019. Recently i visited my noonepalli branch manager and taken my loan balance statement. It was still showing balance rs:3, 39, 207/- (Three lac thirty nine thousand and two hundred seven). Please find attache my balancing statement given bank manager since 2009.

The statement suppose to be since 2004, but it was showing 2009. Earlier it was manually entry after that it was electronic system.

While changing manual to electronic system there was some error (Entry error) accrued due it is was showing excess balance.

Pl. Find attached my balance statement, still it was showing rs:3, 39, 207/- (Three lac thirty nine thousand and two hundred seven). As per this statement
1. When this loan will be complete?
2. Why the statement is showing 2009 instead of 2004?
2. Why it was showing higher balance?

I am requesting you, kindly see my request do the needful

Your early action will be appreciation for us.

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Dec 13, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please DM us your contact details, account details along with complete branch address to assist you further on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Mistakenly blocked my ATM card through mobile banking, i kindly request the Authorities to unblock my ATM card.

ATM CARD No.[protected]
Name:- Murahari Vijaya Laxmi
Branch:- Daba Gardens, Visakhapatnam.
IFSC Code:-ANDB0000109
Date of incident 02.11.2018

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