[Resolved]  Andhra Bank — Money debited twice for one transaction

Address:Guntur, Andhra Pradesh, 522616
Website:www.onlineandhrabank.net.in

Hi Andhra bank,

This is Leelavathi Mandava, holding a saving account no [protected] in chilakaluripet branch, today first I have withdrawn 10000 from my savings account through ATM and 2nd time I tried to withdraw same 10000 but received the message like "you don't have the withdraw limit for today" but 10000 debited for unsuccessful transaction also. Could you please check and revert the same 10000 amount to my account and let me know if you need more details on this.

Name : Leelavathi Mandava,
Account Number : [protected],
Bank Name : Andhra bank,
IFSC Code : ANDB0000077,
MICR Code:[protected].

Thanks and Regard,
Leelavathi .M
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May 30, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Apr 25, 2017
Updated by mandava sivaramakrishna
Mobile no is [protected] and email is [protected]@gmail.com.
Apr 25, 2017
Updated by mandava sivaramakrishna
Note: I withdrawn the amount from HDFC bank ATM.
Verified Support
Apr 26, 2017
Andhra Bank Customer Care's response
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 28, 2017
Andhra Bank Customer Care's response
Dear Customer,

With regards to your complaint, we would like to inform you that an amount of Rs. 10, 000/- was reversed to the account of the complainant on 26th Apr'17.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Hello sir/madam, I have paid my money to my exams with my debit card, but the transaction was failed and the money was deducted from that account
Account no : [protected]
Name:pudari pranay
Branch:Nizamabad

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