[Resolved]  Andhra Bank — negelegency of branch manager

Address:Kurnool, Andhra Pradesh

Dear sir, on 17 januarary 2018 i have been withdrawn a sum of rs 95, 000/- (Rupees ninety five thousand only) from andhra bank srinivasa nagar, nandyal, distt-kurnool (Ap), iafc : andb0001578 from saving a/c no [protected], around at 1600hrs. At the time of withdrawn i have been told cashier to count the cash the cashier replied the amount already been counted. On good faith i taken the amount and i went home, at my home i counted the amount i found deficient of rs 6000/- (Rupees six thousand only) from the bunch of 500s. On 18 januaray 2018 i went to the branch and met branch manager and i informed the matter, the branch manager told thats your mistake you have not been counted here then i told i agree its my mistake and i would like to confirm it from cc footage for my satisfaction the branch manager answered cc cameras are not working in our branch i am disapointed with his answar and i asked neme of the branch manager he told me and refused to tell his name.
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Feb 20, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact number and email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Jan 19, 2018
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting for your contact number and your email id to assist you further with regards to complaint raised by you.

Regards,
Andhra Bank Customer Service
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