Andhra Bank — negligence and rude behavior of bank staff

It’s me avinash kumar. My account number is
[protected]. I am a medical student pursuing mbbs abroad. Somehow my account was opened and i requested to give me a visa atm card they told me cars will be sent to your house with 1 month. I waited but nothing happened so, i visited branch there i come to know they forgot to dispatch so i requested the manager to give me card now because three days later i have flight and i will not be able to come back india within one year so they gave me a dummy rupey card and now its going to approx one year and still my card is not activated.