[Resolved]  Andhra Bank — Not received refund

Website:Amazon

I have shopped online and returned the order. Amazon says they have refunded the amount to card after i have returned it. I have contacted both amazon and bank customer care. Amazon says its already been processed and has been transferred to the account. Andhra bank says that amazon hasnt refunded or precessed the amount to bank, call amazon to confirm.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 29, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 28, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Amount debited from my Andhra bank account and merchant also not received the amount. complaint also raised to customer care. 3 days already crossed. what is the process to resolve this issue. kindly suggest how to proceed further to resolve this issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1659
    Pending
    0
    Resolved
    996
    Andhra Bank Phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
    +91 22 2261 8335 [NEFT]
    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
    View all Andhra Bank contact information