[Resolved]  Andhra Bank — Payment through visa card

Address:Rangareddy, Andhra Pradesh, 500079
Website:payment portals at purchasing point using cards

My andhra bank saving bank account no:[protected]

while making payments for my purchases at heritage on 02/03/2017
for Rs.154.92 got an error message, so paid through cash after some
time i got a message regarding debit and I inquired about with the
Heritage people they said it was not credited to them.Please look into
matter and do the needful.

Thanks & Regards
[protected]
[protected]@gmail.com
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May 20, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Jun 05, 2017
Andhra Bank Customer Care's response
Dear Customer,

We were unable to get a response from you through email or phone. Hence we request you that if your grievance is still not resolved then please write to us at [protected]@andhrabank.co.in to help resolve your issue.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

I, PVG Krishna used my debit card No. [protected] to pay a bill today at 19.24 PM, the transaction failed but the amount was deducted from my account. Pl arrange to credit the amount back to my account. The transaction date 11th Apr'2017, transaction details POSTXN/RupaySriKalahasthiSI/AP016350
Money has debited from my account but I didn't received money..2days passed ..Till now money not refunded.. and customer care is not connecting for us from few days..And saying customer care number is busy...What is happening...
I forget my password please provide it
My transaction was failed while i am transfering through BHIM . The amount is debited from my account and is not credited till now.

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