[Resolved] Andhra Bank — Pos failed but money deducted from my card

Nagesh.kadava

from Hyderabad, Telangana

Address:

Nizamabad, Andhra Pradesh, 503185

I have scratched my card in clothing shop for rupees 1149 but in pos machine showed error not got slip out, but my money debited from my account, when I get my money back
A/C [protected]
Branch
-thirumalagiriii
I have updated my bank pass book it showed posTXN/R 1149 RUPEES when bank going to be added please give clear information about this

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May 20, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Apr 11, 2017

Updated by Nagesh.kadava I have scratched my card for sum rupees 1149 but it showed error in pos machine, but my money has debited from my account
A/C- [protected]
Branch-thirumalagiri
Suryapet
When I get my money back

Verified Support

Apr 12, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Apr 12, 2017

Updated by Nagesh.kadava [protected]
Aravind kota
[protected]@ gmail.com

Verified Support

Apr 13, 2017

Andhra Bank Customer Care's response Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service

Verified Support

Apr 18, 2017

Andhra Bank Customer Care's response Dear Customer,

With regards to your complaint, we inform you that an amount of Rs. 1, 149/- is reversed to the account.

Regards,
Andhra Bank Customer Service

Apr 21, 2017

Updated by Nagesh.kadava Resolved