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[Resolved]  Andhra Bank — Pos transaction failed but money deducted

Address:501512

I have purchased beers in wines i have scratched my card for rupees 840, 950, 950 showed pos transaction showed error but my money has deducted from my account rupees 840, 950, 950 please reverse my money and bank details are
Name-kodandaram
A/c-[protected]
Ifsc-ANDB0001245
Money deducted on 26/3/2017 rupees 840, 950, 950 these amount deducted three times . pos transaction done at sri raghavendra on 26/3/2017
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May 29, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Apr 20, 2017
Updated by Nagesh.kadava Aravind reddy
[protected]
[protected]@gmail.com
Verified Support
Apr 25, 2017
Andhra Bank Customer Care's response Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
Verified Support
Apr 28, 2017
Andhra Bank Customer Care's response Dear Customer,

With regards to your complaint, we inform that the amounts of Rs. 840/-, Rs. 950/- and Rs.950/- were reversed to the account on 26th Apr17' for the failed transaction done on 26th Mar17'.

Regards,
Andhra Bank Customer Service
Complaint comments 
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Comments

On 3/5/2018 I have purchased sarees in Venkateshwara cloth store ramnagar, Hyderabad for rupees 1, 970/- and swiped my debit card and my transaction got cancelled they give that slip and advise to contact the bank, accordingly I approached bank ( andhra bank, bakaram branch) but they not responded and I also got Reversal report from the said venkateshwara cloth store showing my amount has been returned back to my account but till this day my amount was not credited in my account
My account details are [protected] account holder name harilal, attatching the cancellation slip and reversal report.

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