[Resolved] Andhra Bank — refund not done yet

 
2 Reviews
Chennai, Chennai District, Tamil Nadu, India
 brkg80 on Jul 30, 2018
I had made a purchase on 28 july 2018 in saravana selvarathnam stores through debit card through pos the first transaction done was failed transaction. They debited the amount from my account but was not credited to merchant account. The second transaction was successful. They have debited twice the amount from my account. I had filed complaint and mailed the kknagar branch till now i have not received any reply from the bank. I want my amount to be credited back to my account at the earliest.
Complaint marked as Resolved Sep 6, 2018

Complaint Status


[Jul 30, 2018] Andhra Bank customer support has been notified about the posted complaint.
Updated by brkg80, Jul 31, 2018
Till now I have not received the refund not the bank people have contacted me. Is this the way bank treats itz customer
Updated by brkg80, Aug 03, 2018
Til now my refund is not done. Is this the way consumer Complaint is taken
Verified Support
Andhra Bank Customer Care's response, Aug 04, 2018
Dear Customer,

This shouldn't have happened. In order to investigate, kindly DM us your complaint and contact details, along with your account details on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw.

Regards,
Andhra Bank Customer Service
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contuct Details:

Venkatapuram Andhrabank;
Below the Andhrabank Srikakulam Zonal Office:
Simhadoram;
Near GMR School;
Srikakulam Dist:
Andhrapradesh:
A.P
Pin:532005
rangarao arika's reply, Jul 27, 2018
cell no: 970398172

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    Andhra Bank - refund not done yet