[Resolved] Andhra Bank — refund not done yet
Chennai, Tamil Nadu, India
Brbrkg80 on Jul 30, 2018
I had made a purchase on 28 july 2018 in saravana selvarathnam stores through debit card through pos the first transaction done was failed transaction. They debited the amount from my account but was not credited to merchant account. The second transaction was successful. They have debited twice the amount from my account. I had filed complaint and mailed the kknagar branch till now i have not received any reply from the bank. I want my amount to be credited back to my account at the earliest.
Complaint marked as Resolved Sep 6, 2018
[Jul 30, 2018] Andhra Bank customer support has been notified about the posted complaint.
Verified SupportAndhra Bank Customer Care's response, Aug 04, 2018
This shouldn't have happened. In order to investigate, kindly DM us your complaint and contact details, along with your account details on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw.
Andhra Bank Customer Service
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