[Resolved]  Andhra Bank — renewal of health cards for self and family issued by m/s. good health tpa services limited

Address:Hyderabad, Andhra Pradesh, 500091
Website:from: customerser <[email protected]> reply-to: [email protected] to: H

Sir,
I am one of the oldest customer and senior citizen of andhra bank, a. P. Bhavan branch, new delhi.
I have been issued health insurance cards from m/s. Good health tpa services limited., through andhra bank during 2014.
The last renewal of insurance could not be done due to non-receipt of sms by head office/bank which i was getting every year during june/july.
I had sent emails to the bank as well as customer service, marketing division - head office, cpio-head office on sept 28th, sept 29th, oct, 12th, oct, 30th, 2017.

I am a retired pensioner from state government of andhra pradesh. After repeated emails i have not received any positive reply from your bank and i am left with no health insurance because of the technical fault by the bank.

I request you to do the needful at the earliest.

A. S. R. Murthy
[protected]@gmail.com
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Dec 29, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact number to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Dec 05, 2017
Updated by a s r Murthy
My contact mob. no: [protected]

A.S.R. Murthy
Complaint comments 

Comments

Hai sir

I done a online transaction on paytm wallet on 23 nov 2017 at 11.25a.m amount to R.s-1695 and the amount debit in the bank but amount not received by the paytm so pls credi my money r.s 1695 my account.

My account details is

M.s.n.murthy
O[protected]

Andhra Bank Customer Care's response, Nov 28, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

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