[Resolved]  Andhra Bank — reversal of insurance charges

Address:Vizianagaram, Andhra Pradesh, 535002

Dear sir,

This is saikumar, one of your bank user. Last year december, i had given cancellation/blocking request for my andhra bank credit card. On that time i paid all total outstanding amount. But 2 weeks before suddenly i received, statement of andhra bank credit card.in this statement it is mentioned insurance charges rs 484/-.

While i approached customer care, they said that new credit card also issued from our side. But i am having one doubt, after given cancellation/blocking request how i will receive new credit card and how your people will debit insurance charges rs 484/-.

And same amount deducted from my saving account on 20/11/2017.

My old card no: [protected]
My new card no : [protected]

So, please reversal amount of insurance charges & do cancel the card.

Regards,
Saikumar lankamalla
[protected]
[protected]
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Jan 3, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
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