Andhra Bank — subsidy related indane gas

Address:Tirupati, 517501

I am eswarappa dandu. Uid.[protected].
I opened savings account at kotak mahindra bank, tirupati branch. But at present am using that account.
Recently i am using andhra bank saving account at tirupati.
I took indane gas connection at tirupati. The subsidy of gas adjusted in old account. I. E. Kotak bank. I approached both the banks people. N indane office.
I am requesting you how to update my bank account. To get subsidy...
Thankingyou.
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Actually after successfully login in net banking of Andhra Bank, agter go through Account Summary Action and the when i click on Account Statement, it shows error with Transaction ID.

for eg :
e[TRANCN0013] [61207] The accounts do not exist.

Please resolve it ASAP.

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