[Resolved]  Andhra Bank — transaction declined but amount is deducted

Address:Kurnool, Andhra Pradesh, 518002
Website:[email protected]

Sir,
I am trying to deposit on my mobile wallet on[protected] amount of 1080.14. The transaction is declined but amount is debited form my andhra bank. Please return my amount as fast as possible to my bank account. Hope your the best in service. I am complaining about this but not one is taking responsibility. I have emergency.
Name:sayed valibasha
Bank:andhra bank
A/c no:[protected]
Ifsc code:andb0001430
Brach:krishana nagar, kurnool
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Nov 2, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Andhra Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Nov 15, 2018
Andhra Bank Customer Care's response
Dear Customer,

We wish to inform you that your concern has been addressed and the amount has been refunded to your account on 09.10.2018. Do let us know if you require any further assistance, we will be happy to help you.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Hi Team,

I Transferred amount yesterday i.e. on 27/9/18 through IMPS, from my account but money status was suspect and didn't received back, and Transaction Reference id is 25600999. So am requesting you to me to sort this Problem ASAP.

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