Andhra Bank — transaction failed but amount was debited

Address:

maddur

I have using andhra bank debit card for withdraw cash to another atm, at that time transaction was failed but amount was debited from my account rs:9500, this was happened at october 4th 2019, i have raised the complaint also on that day, till there is no response. Whenever i call toll free number they simply raise new complaint and thy said wait for next three working days, later i waited for three days nothing is happened, later i reached toll free number to ask my complaint status, again they raised new complaint again they wait for 3 working days.
Can you please take action and do needful
I have mentioned below my contact number also
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