[Resolved]  Andhra Bank — transaction failed but money was deducted from my account

Address:YSR, Andhra Pradesh, 516360

I transactioned with atm card at proddatur, kadapa district, andhrapradesh, first the transaction done by me was declined, so i again tried to continue to make transaction, but in second transaction it was showing low balance, then i checked my balance, it shows that amount was deducted from my account when first transaction i have done the amount which i want to take out in first transaction
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Sep 23, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Aug 23, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 

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I have done transactions woth of 120 INR using Swiping machine, In that swipe transaction declined even though money debited from my bank account,
account number [protected], POSTXN/RUPAYSRI SAI ENTERPRIS/13502279, transaction number C8073 .
pls send back my money back.
Thank you.

Andhra Bank Customer Care's response, Aug 22, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Andhra Bank Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
My balance amount has been cut while transacting at a petrol bunk for an amount of Rs.1500 which initially it showed error & i tried again which also showed as error.Later in the evening i got two messages that 1500 & 1500 has been cut from my account.Kindly check the issue & refund my balance.

Andhra Bank Customer Care's response, Aug 22, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Andhra Bank Customer Care's response, Aug 23, 2017
Verified Support
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

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