[Resolved]  Andhra Bank — transaction forwarded to wrong person

Address:Mumbai City, Maharashtra, 50059

Western union — transaction forwarded to wrong person

1 review
Ali123619 on jun 26, 2018 mark as resolved

Hi,

I wanted to send approximately 15000 inr to my dad's account, but i made a mistake with account number (But the other details were correct).

Andhra bank, without matching name or address with the account number successfully completed the transaction and forwarded it to wrong person.

As i do not know who the wrong person is, i want the bank to help me get my money back. How can they complete the transaction when the name and address did not match with account number?
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Aug 13, 2018
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
Andhra Bank Customer Care's response
Dear Ali,

This shouldn't have happened. In order to investigate, kindly share your account number, contact number and transaction id for further assistance on your concern.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Greeting of the day

Dear sir/madam
I am complaining about my bank because since so long my ATM is not working due to my lost number..
So I just need to change my number if possible

So as a result i[censored] help me out for changing my number

Thanking you

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