Andhra Bank — unfreeze

 
2 Reviews
 Bhima Mudiraj on Jul 17, 2018
Date:17/7/18
Sunder Nagar
To
The Bank Manager,
Andhra bank,
Sunder Nagar,
Hyderabad.

Subject: Balance deducted, payment
failure, need refund
Reference:[protected]

Dear sir,
I Bolavoni Bhima account holder in Andhra bank.I faced a problem on12 june (put the transaction date here) while doing the transaction online through my Debit card, the amount had been deducted from my account but the receiver did not receive the amount and caused payment failure.Till now the deducted money does not refund to my account.So, I kindly request you please take a look at this issue and solve my problem as soon as possible.All supporting documents have been attached along with this application.
Thanking you,
Your sincerely
B.Bhima.

Complaint Status


[Jul 17, 2018] Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Andhra Bank Customer Care's response, Jul 21, 2018
Dear Bhima,

This shouldn't have happened. In order to investigate, kindly share your account number, contact number along with transaction details for further assistance.

Regards,
Andhra Bank Customer Service
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

I paid 550 in a shop on[protected] using my depit card. Then I cancelled the payment.But till now I didn't get my money back.Transaction id is 88240557.
And i hv included the void sale receipt.

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    Andhra Bank - unfreeze