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Andhra Bank — Worst behaviour of head of the bank and a employee

I went to change my name in bank passbook as per the aadharcard .I have changed my name in the aadhar card. I asked the employee and he started shouting at me with UBNORMAL words. And i went to the branch head I complain about the bad behavior of the employee he called him and supported him. My son saw this and came to talk. The employee shouted with him too and said to the security to throw him out . He just asked how dare you to talk volgerly with my mother so in front of the head he shouted like that with the Coustmore not even respecting the head. And that stupid head supported him and asked me to give your contact details we should enquiry this. It may take 1 or 2days . Now this happen a month ago. I didn't received any call about the service. Not only with me with a senior citizen he is criticizing so please look in to this.
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    Andhra Bank Phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
    +91 22 2261 8335 [NEFT]
    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
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