[Resolved] Andhra Bank — Wrong debit of Rs. 2000/- at pos

aadhyakrishna

from Mangalore, Karnataka

Address:	Khammam, Andhra Pradesh, 507111
Website:	www.andhrabankonline.com

With my ATM cum Debit card I tried for paying Rs.2000/- through swiping the card at petrol filling station. But transaction could not be completed. Then I paid Rs.2000/- cash and got away. After 20 mts. there is an SMS alert to my mobile that Rs.2000/- is debited in my account due to transaction at POs. As seen from the account statement of the POS the next day the amount was not credited to their account.

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May 1, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Mar 30, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details and your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

Verified Support

Mar 31, 2017

Andhra Bank Customer Care's response Dear Customer,

We are still awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service