Andhra Pradesh State Road Transport Corporation [Apsrtc] — amount refund if not executed the ticket from kakinada to visakhapatnam

ON 16/09/2017 i had booked a ticket from Kakinada to Visakhapatnam, the amount has been debited from my account and the ticket not executed, the same has been inquired to your customer care they told to me due to the server problem the ticket not generated and your money will be refund shortly . But
still the amount not credited in my account. Kindly look into this matter and refund my amount immediately
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Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
Sep 27, 2017
[email protected]'s response
Rash driving, assault on accused
Just missed major accident
Bus no ap02z0254
Please take action against
Him
Date 27/09/2017
Time 4.51pm
Route Done to Kurnool
Complaint comments 

Comments

Rash driving, assault on accused
Just missed major accident
Bus no ap02z0254
Please take action against
Him
Date 27/09/2017
Time 4.51pm
Route Done to Kurnool
Attached photos

I have booked a ticket to tirupathi from chennai.my ticket payment got succeeded but i didnt got the ticket to my mail
what can i do

I reserved a ticket on the name of m sampathu in the morning. The seat no is 27 and the bus starts at Nellore at 0200 pm. Without any intimation or information the bus reached Gudur. He didn't catch the bus even though he reached the bus stand in time. Pls refund my amount rs. 236/- to my account.

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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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