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Andhra Pradesh State Road Transport Corporation [APSRTC]

Andhra Pradesh State Road Transport Corporation [Apsrtc] — bus came late by 3 hrs and in the enquiry they told bus went

Address:D2101,flat D2, Singapore town ship, near annojiguda flyover, pocharam village, Hyderabad, Andhra Pradesh, 500088

I booked ticket from VIJAYAWADA to RAVULAPALEM(service no:2680), ticket number:87524170 and my bus was at 3:00 am in the morning and I reached VIJAYAWADA bus station at 2:30 am but Bus was 3 hrs late and I asked in enquiry after 2.30 minutes they told Bus left the VIJAYAWADA so I went to my destination with another Bus.do I get refund for Bus which i booked.pfa of photo of Bus which I travelled.
PFA of screen shot I travelled from Hyderabad to Vijayawada.pfa of Bus which I booked but not travelled due to wrong information.
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I'm traveling from ITI gate (Near Tinfactory Bengalore) to Nagali, the ticket has been charged from Mejastic. My question is ?
Why should I pay ticket from Mejastic.

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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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