Andhra Pradesh State Road Transport Corporation [Apsrtc] — bus driver did not give a call while the bus departing from platform

Address:

518563

Hi,

I have booked the ticket (Boarding: nandyal, arrival: hyderabad). I was tracking the bus estimated time to arrive at nandyal from the apsrtc app. It shown some delay to arrive at nandyal but after few minutes the bus left from nandyal bus stand when i checked it in google map with service number. I tried to call to driver (8 times) but the driver did not pick my call. I did not get a call from driver when the bus was departuring from nandyal bus stop.
I am completely not satisfied since the driver did not pick the call and the driver not contacted me while the bus was departuring.

I got the information from nandyal enquiry that had announcement about my presence, but the announcement. Works only if the passenger is in bus stop.

I am kindly requesting to all apsrtc bus drivers that please have a call with passenger before departure the bus from the platform.

The message for more details about my travel:
Thank you for choosing apsrtc. Journey: nandyal-hyderabad mgbs service no: 51274 driver: nv subbaiah contact no.: [protected] pls report 15 mins before departure: 11-dec-2017 23:15. Helpline ph:[protected].www.apsrtconline.in to know your bus location: http://www.apsrtclivetrack.com/#/apsrtc_service_no/51274

Thanks to all