Andhra Pradesh State Road Transport Corporation [Apsrtc] — Driver rash behaviour on customer/traveller

Address:

Rangareddy, Andhra Pradesh, 500072

Hi,

I have travelled in apsrtc on 21/4/2017.

I was 15 minutes late for boarding, driver shouting on me for delay.

The reason for delay is, i have reached on time to bus stop. I have called driver and asked where is the bus. He said it is in front of kalamandir (That is one of the bus stop in hyderabad, kukatpally). I have searched there and there is no bus standing in that place. I have called him again he said same thing again. I am frustrated and went to help desk and asked where is this * service number bus. He said it is opp site to rs brothers (That is one of the bus stop in hyderabad, kukatpally). So i went there for boarding the bus. When i reach there driver is shouting on me that i am late.

He is not realising that he said wrong name of the stop. And scolding on me. And there was continuous discussions and shouting till complete journey between both o[censored]s.

I want to raise an issue/complaint against the driver. Just to change his behaviour on customers.

I will provide the details like service number, doj, pnr number, ticket number detail, photos in case you need.

Please let me know if you need any more details from my end.

Regards,
Sarath