Andhra Pradesh State Road Transport Corporation [Apsrtc] — excess charging to a senior citizen

Address:	560072
Website:	apsrtc

On 25th july 2017 i boarded bus no. Apo3z-0174 at mulbagal to bangalore. I produced senior citizen card issued by ksrtc, driving license as also pensioner card issued by my bank state ban k of india in support of my age. The conductor refused to accept these documents and insisted me to produce aadhar card. I told the conductor that since aadhar is a very vital document in the present day context which is not generally carried by any individual. He categorically said as per apsrtc rules only aadhar is acceptable and not any other documents. As a mute passener, i paid rs.109/- for journey upto tin factory (K r puram) as the bus was going to vidyaranyapura (One of the extension in bangalore)

The ticket no. Is tna131014 issued at18.59 hours on 25/07/2017 having conductor id 554973 and driver id 552937

At tin factory, i asked whether i can travel upto the last point since ticket read destination as bangalore. He said "i should buy another ticket.

Incidentally, i have also travelled in apsrtc on 20/07/2017 and on 26/07/2017 wherein i was charged rs.86/- by both bus conductors.

I am pained to note how an employee of an organisation can frame his own rules and bring bad name to the organisation.

I am not seeking refund of rs.23/- but would like to know, if this type of incidences are happening to educated passengers like me, what would be the fate of less educated/uneducated.

Please take suitable action and reprimand the conductor whose actions are totally atrocious.

Thanks
Gopinath hs